Assistant Manager - Client Engagement

About the role

Assistant Manager – Client Engagement at Quess Enterprise leads client relationship management, ensuring high satisfaction and retention. The role involves coordinating cross‑functional teams to deliver tailored solutions, monitoring project milestones, and proactively addressing client needs. Responsibilities include developing account strategies, negotiating contracts, and driving revenue growth through upsell opportunities. The position requires strong communication, analytical, and problem‑solving skills, with a focus on continuous improvement and process optimization. Candidates will collaborate with sales, operations, and technical teams to translate client requirements into actionable plans, ensuring timely delivery and quality standards. The role supports business development initiatives, contributes to market intelligence, and helps shape service offerings. This dynamic position offers the chance to impact client success while advancing leadership capabilities in a fast‑paced environment.