IF
Hiring companyIDFC FIRST Bank
Verified today
Associate Operations Specialist
Thane, Maharashtra, India Full-time On-site
About the role
The Associate Operations Specialist in the Retail Liability Operations department processes customer requests and transactions to ensure accuracy and compliance. This role involves scrutinizing documents, performing data entry, and liaising with cross-functional teams to maintain operational efficiency. The position is based in Thane, Maharashtra, India.
What you’ll do
- Scrutinize documents for account opening and service request processing
- Perform data entry for account opening and service requests
- Process customer transactions accurately and efficiently
- Liaise with other teams within Retail Liability Operations to ensure smooth workflow and resolution of issues
What you’ll bring
- Graduate in any discipline from a recognized institution
- Minimum 2 years of relevant experience in operations or similar role
Nice to have
- Attention to detail and accuracy in documentation and data entry
- Good communication and coordination skills
- Ability to work collaboratively with cross-functional teams
- Basic understanding of banking operations and customer service processes
Skills
Documentation AccuracyData EntryBanking OperationsCommunication SkillsCross-functional CollaborationCustomer Service Processes
Education
Graduation: Graduate in any discipline from a recognized institution.