Central Operations Support Executive, IN External Fulfillment

About the role

Central Ops Support team at Amazon ensures smooth seller operations across inbound and outbound processes. The Executive remotely monitors site performance, coordinates with field executives and sellers, and designs SOPs to enhance seller experience. Virtual, remote work model, with a 5‑day work week and variable days off based on shift patterns.

What you’ll do

• Monitor efficient functioning of assigned sites via outbound calls, emails, and coordination with field executives
• Liaise between field executives/sellers and internal/external agencies for timely operations execution
• Train and direct sellers on norms and practices
• Devise and deploy SOPs, analyze data, and propose process improvements

What you’ll bring

• Bachelor's degree in quantitative/technical field (e.g., computer science, engineering, statistics)
• Experience with Excel

Nice to have

Experience with SQL

Skills