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Hiring companyPaytmpayments

Verified 5 days ago

Program Manager, DGM/GM, SMB

Noida, Uttar Pradesh, India Full-time On-site

About the role

Payments Business - SMB at Paytm Payments Services. Leads the intersection of Product, Data Science, and Operations to define and prioritize the EDC device roadmap, run pilots, and measure business outcomes. Owns activation, usage, retention, and revenue metrics while aligning cross‑functional teams. Noida, on-site, relocation assistance available.

What you’ll do

  • Define and prioritize EDC product roadmap with Product team
  • Translate merchant pain points into PRDs and run pilots
  • Partner with Data Science to build activation and retention funnels
  • Create dashboards to turn merchant behavior into action items
  • Align Product, Data Science, Operations, and Sales on shared cadence
  • Own device activation, usage depth, merchant retention, and revenue metrics
  • Coordinate with Ops on device supply and field deployment

What you’ll bring

  • 10-12 years product or business strategy in fintech/payments/hardware
  • Engineering degree (IIT/NIT)
  • MBA (IIM/equivalent) preferred
  • Strong analytical skills with SQL and data tools
  • Cross‑functional leadership without formal authority

Education

Engineering (IIT/NIT), MBA (IIM/equivalent)