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Senior Analyst, Application Support
About the role
HR Technology team at MP0001-WM Logistics India Private Ltd provides support and enhancements for Oracle HR applications. The Senior Analyst delivers day-to-day application support, plans releases and upgrades, and leads vendor engagements while configuring compensation modules and managing integrations. Gurgaon, Haryana, India, On-site, with secondary location in Indore, Madhya Pradesh, India.
What you’ll do
- Provide Tier 2 support and resolve escalations
- Plan and execute releases, upgrades, patches, and configurations
- Configure Fusion Compensation modules, salary adjustments, bonuses, and incentives
- Collaborate with functional owners, release management, and OCM to align resources
- Manage integration design, build, test, and deployment phases
- Generate status reports, risk logs, and application updates
- Mentor team members and promote continuous learning
What you’ll bring
- Bachelor’s Degree or High School Diploma/GED
- 6 years HR Technology support experience
- Experience leading service delivery and managing vendor relationships
Education
Bachelor’s Degree