Verified today
Senior Associate, People Success
About the role
People Success team at Mindtickle builds seamless employee experiences and operational excellence for a global AI‑powered revenue enablement platform. The Senior Associate drives end‑to‑end India payroll, US payroll and PEO/EOR processes, manages statutory compliance, and serves as the primary point of contact for employee grievances. Pune, Maharashtra, hybrid (remote and onsite) work model, afternoon shift (12 PM‑9 PM IST).
What you’ll do
- Prepare and execute end‑to‑end India payroll and statutory filings
- Assist US payroll processing, multi‑state compliance, LOA administration, and EOR/PEO management
- Maintain accurate employee records across HR systems throughout the employee lifecycle
- Serve as primary point of contact for employee inquiries and grievances
- Improve HR operational efficiency by refining ticketing workflows and automation
- Collaborate with internal stakeholders and Director of People Operations on company‑wide initiatives
What you’ll bring
- 5+ years HR operations and payroll administration
- Strong knowledge of India HR compliance and US multi‑state labor regulations
- Proficiency with HRIS tools HiBob, GreytHR, TriNet, Remote
- Excellent communication and employee grievance handling
- Meticulous organizational and process‑optimization mindset
Skills
Education
Master's degree