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Hiring companyAccenture
Verified today
HR Service Delivery Associate
Bengaluru, India Full-time On-site
About the role
HR Service Delivery team at Accenture focuses on efficient employee offboarding and compliance. The associate processes exit tickets, validates final settlements, and ensures accurate HR records using Workday and ServiceNow while providing top‑tier customer service. Bengaluru, on-site role with hybrid collaboration as needed.
What you’ll do
- Process employee exit tickets and service requests
- Validate final settlements, notice period buyout, and deductions
- Maintain accurate HR records and audit‑ready documentation
- Conduct root cause analysis and propose process improvements
- Escalate complex issues and provide guidance to team members
What you’ll bring
- 1-3 years experience
- HRMS knowledge (Workday, SAP, Oracle)
- Experience with ticketing platforms (ServiceNow)
- Exit administration experience
- Strong written and verbal communication
Skills
HRMSWorkdayServiceNowOffboardingComplianceRoot Cause AnalysisCustomer ServiceProcess Improvement
Education
Bachelor's degree