About the role

The Client Operations-Delivery Analyst at Mediabrands supports clients by delivering high-quality data products and ensuring seamless campaign execution. They act as the primary liaison between clients and internal teams, auditing deliverables, troubleshooting issues, and optimizing processes. With strong analytical and communication skills, the analyst enhances client relationships, drives best practices, and maintains compliance with service level agreements.

What you’ll do

Serve as client point-of-contact for campaign management
Audit post-production changes for SLA compliance
Execute complex campaigns and validate deliverables
Maintain client relationships and communications
Provide consultation and training on tools
Resolve tool errors and data integrity issues
Administer application extraction and code changes
Document processes and recommend efficiencies

What you’ll bring

Bachelor's degree in Business, Marketing, or related field

Nice to have

Experience with data analytics tools

Skills

Client communicationCampaign managementData analysisProblem solvingProcess improvementData documentationChange managementTool proficiency