C
Hiring companyConduent
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Senior Benefits Administration Services Analyst
Noida, Uttar Pradesh, India On-site
About the role
Benefits Administration Services team at Conduent delivers end‑to‑end benefits processing for Fortune 100 clients. The Senior Analyst leads complex participant issue triage, enhances service delivery processes, and acts as SME for change orders while collaborating with external client contacts. Based in Noida, India, on‑site role with opportunities to guide junior staff and drive project improvements.
What you’ll do
- Triages and resolves complex participant benefit issues
- Reviews junior team work for accuracy
- Evaluates and improves service delivery processes
- Acts as subject matter expert for change orders
- Interfaces with external client contacts
What you’ll bring
- College degree
- 5+ years benefits administration experience
- Strong analytical and problem‑solving skills
- Experience interfacing with stakeholders
- Ability to work independently
Skills
Benefits AdministrationProcess ImprovementStakeholder ManagementData AnalysisProject Guidance