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Hiring companyAccenture
Verified today
Program/Project Management Representative
Bengaluru,India
About the role
Accenture Delivery Team focuses on delivering business and technology outcomes for client programs and projects. The Program/Project Management Representative oversees service desk operations, ensures SLA compliance, and coordinates cross‑functional teams using standard project management tools. Bengaluru office, on‑site work model, relocation assistance available.
What you’ll do
- Deliver business and technology outcomes for assigned programs and projects
- Utilize standard tools, methodologies, and processes to monitor and control SLAs
- Coordinate cross‑functional teams to ensure seamless service delivery
- Facilitate communication between stakeholders to maintain alignment
- Provide solutions and guidance to junior team members
What you’ll bring
5 years experience in Service Desk Management
Nice to have
- Proficiency in Service Desk Management
- Experience with Incident Management
Skills
Service Desk ManagementIncident Management
Education
Bachelor's