About the role

Customer Support vertical at Accenture focuses on delivering value‑generating service through advanced contact‑center platforms. The Inbound Sales Representative Associate resolves customer queries, handles escalations, and ensures complaints are closed within SLA while working rotational shifts. Bengaluru, India, on-site.

What you’ll do

Solve routine problems using guidelines
Manage and resolve customer queries and complaints
Handle escalations and meet SLA targets
Collaborate within team and with supervisor

What you’ll bring

1-3 years experience

Nice to have

Adaptable and flexible
Problem‑solving skills
Detail orientation
Ability to establish strong client relationships
Willingness to work rotational shifts

Skills

Customer ServiceIssue ResolutionEscalation ManagementRotational Shifts

Education

Any Graduation