GTM Pre Sales Lead - Principal Service Management

About the role

Unisys seeks a GTM Pre Sales Lead- Principal Service Management in Bangalore to oversee ITIL-based service support and drive Go-To-Market initiatives. The role involves leading pre-sales activities, managing major incidents, and ensuring seamless transitions from sales to delivery for government and commercial clients. This is a full-time, on-site position requiring 8+ years of relevant experience.

What you’ll do

• Serve as primary contact during sales pursuits, RFP responses, and client due diligence
• Partner with Solution Architects and Sales Executives to develop cost-effective solutions
• Review proposals and contracts to ensure alignment between customer expectations and delivery capability
• Identify operational, contractual, financial, and delivery risks and develop mitigation strategies
• Serve as Service Manager for designated client engagements during transition and stabilization periods
• Lead virtual, cross-functional teams responsible for service delivery governance and operational performance
• Serve as Major Incident Management lead for strategically important client environments
• Direct critical incident response activities and coordinate technical teams for timely resolution

What you’ll bring

• 8+ years’ relevant experience
• Any degree (Master’s preferred)

Skills

Education

Any degree