About the role

Optiv Security’s 24x7x365 Security Operations Center, Managed Security Services (MSS) team in Bangalore, Karnataka, seeks an MDR Engineer to onboard and maintain SIEM environments for MSS clients. Day-to-day work includes serving as a primary responder for client SIEM/MDR configuration issues, implementing and configuring SIEM/MDR software and appliances in enterprise and government environments, developing security content and reporting, advising best practices to technical and non-technical stakeholders, and providing remote consulting and knowledge transfer. The role requires on-site presence at the Bangalore office 3 days per week with shift flexibility to rotate between days, mids, and nights.

What you’ll do

Serve as a primary responder for Managed Security customer systems, taking ownership of client configuration issues and tracking through resolution
Act as a point of escalation for junior level Engineers and provide guidance and mentoring
Advise best practice on SIEM/MDR products to both technical and relatively non-technical personnel
Provide remote consulting services via interactive client sessions to assist with implementation of multiple product vendors and technologies
Implement and configure SIEM/MDR software and appliance-based products in large enterprise and Government environments
Develop and maintain security content and reporting
Perform knowledge transfers to clients regarding security and system configuration awareness
Create procedures, implement processes and solutions across internal and client environments

What you’ll bring

3+ years professional experience working in a technical team environment
2+ years professional experience maintaining SIEM or infrastructure systems in the Information Security field
College degree or equivalent training with experience working in a Security Operations Center, Managed Security, or client network environment
Experience with LogRhythm SIEM is required
Understanding of network architecture and implementation
Ability to participate in on-call support
Demonstrated experience and success in a Managed Service client environment
Ability to work greater than 40 hours per week as needed

Skills

SIEMMDRLogRhythmQRadarChronicleDevoSplunkNetwork Security Analysis

Benefits

Work/life balance
Professional training resources
Creative problem-solving and the ability to tackle unique, complex projects
Volunteer Opportunities through Optiv Chips In

Education

College degree or equivalent training with experience working in a Security Operations Center, Managed Security, or client network environment.