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Hiring companyAssent
Verified today
Customer (Supplier) Support Associate
India Full-time Hybrid
About the role
Supplier Support team at Assent, the sustainability‑focused supply chain platform, empowers top‑tier manufacturers by ensuring supplier compliance data is accurate and timely. The Associate engages suppliers via email, chat, and calls to gather declarations, troubleshoot requests, and deliver a positive experience. Based in India, the role offers a hybrid model with onsite days and remote flexibility.
What you’ll do
- Communicate with suppliers via multi‑channel
- Gather compliance data
- Troubleshoot requests
- Engage unresponsive suppliers
- Validate data quality
- Mentor peers
- Collaborate with Program Success
- Support supplier education
What you’ll bring
1 year experience
Nice to have
- 1-2 years customer support
- Proficiency in English
- Strong communication skills
- MS Office & Google Apps proficiency
Skills
Email communicationChat supportSupplier engagementData validationTime managementProblem solvingMS OfficeGoogle Apps
Benefits
- Vacation time
- Corporate bonus program
- Retirement savings
- Volunteer days
- Flexible work options
Education
Bachelor’s Degree