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Hiring companyMastercard
Verified today
Senior Content Strategy Analyst
Vadodara,India Full-time On-site
About the role
Mastercard’s Content Strategy & Development team builds technical content that empowers global customers to use Mastercard products securely and efficiently. The Senior Content Strategy Analyst creates, updates, and publishes XML/markdown documentation across web, mobile, and print, collaborating with product owners and business partners worldwide. Based in Vadodara, India, the role is on-site with a focus on cross‑functional teamwork and continuous process improvement.
What you’ll do
- Create original technical content
- Update existing documentation
- Publish across multiple platforms
- Ensure compliance with CS&D standards
- Collaborate with cross‑functional teams
- Mentor new hires
- Participate in estimation activities
- Provide customer service to business partners
What you’ll bring
- 5+ years technical writing
- Experience with XML/DITA
- Agile & Waterfall project management
- API & DITA/XML expertise
- CMS authoring tools (Ixiasoft, Oxygen)
- Content localization
- Data visualization tools (Domo, Tableau)
- Strong communication skills
Skills
XMLDITAMarkdownAgileWaterfallCMSLocalizationData visualization
Benefits
- Competitive salary
- Health benefits
- Paid time off
- Professional development
- Employee assistance program