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Hiring companyH&M Group

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Sales Advisor

Pune, Maharashtra, India Full-time

About the role

As a Sales Advisor at H&M's Amanora Mall store in Pune, Maharashtra, you will create outstanding customer experiences by welcoming guests, guiding them through the store, and showcasing products. Day-to-day duties include sharing fashion and product knowledge, collaborating with the Store Team, keeping the sales floor and back of house stocked and organized, supporting store opening and closing, and representing the brand positively. This full-time role follows a 5-day work week.

What you’ll do

  • Share fashion and product knowledge to help customers make informed choices.
  • Collaborate with the team to deliver exceptional service at every step of the customer journey.
  • Ensure the sales floor and back of house are well-stocked, organized, and inviting.
  • Support with opening and closing of the store.
  • Represent yourself and the brand positively during all customer interactions.

What you’ll bring

  • Experience in customer service within fashion, retail, or similar fields.
  • Passionate about fashion and delivering an exceptional in-store experience while promoting products and driving sales.
  • Thrives in collaborative and dynamic environments.
  • Communicative, creative, and curious to work with store technology.
  • Strong eagerness to learn and develop.
  • Flexible and action oriented.

Skills

Customer serviceFashion and product knowledgeCollaborationCommunicationCreativityStore technologyFlexibilityAction orientation

Benefits

  • Comprehensive benefits inclusive of health insurance and wellness for self and family.
  • Employee discount at H&M group to express personal style.
  • 5-day work week for great work-life balance.
  • Access to a large global talent community with career growth opportunities.
  • Inclusive, values-driven culture with extensive development opportunities.