Senior Business Analyst

About the role

Northern Trust is seeking a Senior Business Analyst to support Business as Usual (BAU) operations for the Transfer Agency (TA) business in Pune, India. The role involves client processing, quality checking of transactions, and updating mutual fund registers in response to investor instructions across functions such as Dealing, Registration, Settlement, Reconciliations, Distributions, Management Accounting, Fund Allocation, and Client Reporting. The position operates on a Late EMEA/NA shift (subject to change based on business requirement) and reports to a Team Leader/Section Manager.

What you’ll do

• Responsible for the TA functions activity processing and or QC
• Coach and mentor new partners who join the team or are trained in new sub functions
• Assist on the queries and liaise with other departments where necessary
• To work closely with the Technical Coordinator and Team Leader to review the process for gaps if any and suggest improvements
• Maintain a close working relationship with other areas to ensure smooth process flow
• Detail understanding of end to end process and strive to develop into a Subject Matter Expert
• Fulfil additional, relevant, tasks appropriate to the role and business requirements

What you’ll bring

• 24-36 months experience in TA / banking operations
• Has eye for details and identify areas prone to frauds and implement necessary controls
• Capable to work as part of a team with minimal supervision
• Ability to build very good relationship across locations and functions
• Excellence in execution
• Effective Communication Skills
• To embrace change and proactively address issues through appropriate escalations
• Strong analytical and strive for continuous improvement

Skills