Senior Director, Market Lead, India

About the role

Thomson Reuters is seeking a Senior Director, Market Lead, India to join the Regional Asia & Emerging Markets Leadership Team. This hands-on, strategic role builds a high-performance sales organization and sets foundations for long-term success aligned to the India market strategy. Day-to-day, you provide strategic and operational leadership across the full sales team (BDMs, Pre-Sales, SDRs), drive a high-performance culture, and own end-to-end commercial activity from lead generation through retention and growth. The role is based in Bengaluru, Karnataka, India, and follows a hybrid work model (2-3 days a week in the office).

What you’ll do

• Achieve or exceed market revenue, net new sales, cross-sell, upsell, and retention targets
• Deliver strong Net Promoter Scores and customer experience metrics
• Grow Book of Business through new business development and retention strategies
• Maximize client value through renewals and upselling initiatives
• Ensure team adherence to KPIs: activity metrics, forecast accuracy, pipeline coverage, and account planning
• Provide actionable market feedback to inform company strategy and product development
• Lead performance management for the regional team using data-driven insights to assess contributions and implement targeted development plans
• Develop and execute go-to-market strategies to drive sales, market share, and retention goals

What you’ll bring

• 15+ years experience in a high-performing technology / SaaS environment
• At least 5 years experience leading and managing teams
• Proven ability to design, execute, and adjust commercial strategies to achieve ambitious sales and retention objectives
• Exceptional communication, negotiation, and influencing skills at C-level and senior executive level
• Demonstrated success operating in a matrixed, cross-functional environment
• Strong customer orientation with ability to understand and solve complex client needs specific to the India market
• Advanced analytical skills to identify risks and opportunities and drive data-informed decision-making
• Deep understanding of the India market, including established client relationships and local market considerations

Nice to have

M&A experience would be highly desirable

Skills

Benefits

• Flexible vacation
• Two company-wide Mental Health Days off
• Access to the Headspace app
• Retirement savings
• Tuition reimbursement