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Hiring companyInnovaccer

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Associate Director, GSI Partner Delivery & CoE Operations, Partnerships

Noida, Uttar Pradesh, India Full-time

About the role

Go to Market at Innovaccer drives healthcare transformation by delivering innovative solutions to customers. The Associate Director, GSI Partner Delivery & CoE Operations, Partnerships leads the delivery and operations backbone for GSI partner engagements, building systematic pipelines of staffing and COE opportunities and ensuring risk-to-opportunity conversion. Based in Noida, Uttar Pradesh, India, this role operates on-site, collaborating across Delivery, Product, and Alliance teams to maintain portfolio visibility and design engagement models.

What you’ll do

  • Maintain real‑time visibility of active project portfolio and identify resourcing gaps
  • Partner with Delivery, Customer Success, and Product leadership to surface early risk signals
  • Translate delivery risk into structured staffing and T&M opportunities for GSI partners
  • Define best‑in‑class COE skill sets, certifications, and capacity requirements
  • Assess and enable GSI partner COE maturity and build closing plans
  • Design and maintain commercial and operational frameworks for engagement models
  • Coordinate with Deal Desk and Legal to keep engagement templates current
  • Track and report on staff augmentation and T&M pipeline progress

What you’ll bring

  • 6-10+ years in delivery operations or technical program management
  • Experience with SaaS or healthcare technology delivery
  • Exposure to partnerships or alliances, preferably GSI
  • Understanding of staff augmentation and T&M engagement models
  • Strong cross‑functional collaboration skills
  • Systems thinking to build repeatable frameworks
  • Excellent communication and data‑driven decision making
  • Ability to work independently in a fast‑paced environment

Benefits

  • Generous leave up to 40 days
  • Parental leave policies
  • Sabbatical options for skill development or academic pursuits
  • Comprehensive health insurance for employees and families
  • Financial assistance through salary advances and personal loans