Analyst, Identity Access Management Administrator

About the role

SitusAMC is seeking an Analyst, Identity Access Management Administrator to support IAM and Privileged Access Management (PAM) functions across its Real Estate Industry operations. Day-to-day work includes managing AWS IAM users, groups, roles, and policies; administering CyberArk PAM solutions; provisioning and deprovisioning user access; troubleshooting access and authentication issues; and supporting access reviews, audits, and compliance initiatives. The role also involves ServiceNow workflow support, documentation, and cross-team collaboration with IT, Security, Infrastructure, and Application teams. Positions are based on-site in Bengaluru, Chennai, Mumbai, Gurugram, Hyderabad, or Pune.

What you’ll do

• Assist in managing AWS IAM users, groups, roles, and policies.
• Support role-based access control (RBAC) implementation and maintenance for AWS services, including EC2, Lambda, and other cloud resources.
• Provision, modify, and deprovision user access across enterprise applications, cloud platforms, and infrastructure systems.
• Troubleshoot and resolve access-related issues, including permission errors, authentication failures, and role assumption problems.
• Participate in periodic user access reviews, certification campaigns, and entitlement audits.
• Assist in the administration and maintenance of CyberArk Privileged Access Management (PAM) solutions.
• Support onboarding and management of privileged accounts, service accounts, and application accounts within CyberArk.
• Support ServiceNow workflows related to access requests, incident management, change management, and service fulfillment.

What you’ll bring

• Associate's degree or Bachelor's degree in Information Technology, Cybersecurity, Computer Science, Information Systems, or a related field; or an equivalent combination of education and experience.
• 0-2 years of industry and/or relevant experience, typically at an Analyst level role or external equivalent.
• Basic knowledge of Identity and Access Management (IAM) and Privileged Access Management (PAM) concepts and best practices.
• Familiarity with AWS Identity and Access Management (AWS IAM), CyberArk Privileged Access Management (PAM), Role-Based Access Control (RBAC), Multi-Factor Authentication (MFA), Single Sign-On (SSO), M
• Strong attention to detail and accuracy.
• Good analytical and problem-solving skills.
• Effective verbal and written communication skills.
• Ability to manage multiple tasks and priorities.

Nice to have

• Experience supporting user account administration and access management processes preferred.
• Exposure to cloud environments, particularly Amazon Web Services (AWS), preferred.
• Exposure to CyberArk or other Privileged Access Management solutions is a plus.
• Basic scripting knowledge using PowerShell, Python, or similar technologies is a plus.
• Experience with reporting tools, dashboards, and data analysis is beneficial.
• Familiarity with Mobile Device Management (MDM) platforms.
• Basic understanding of AWS Management Console and AWS CLI.
• Knowledge of Windows operating systems and Microsoft 365 environments.

Skills

Education

Associate's degree or Bachelor's degree in Information Technology, Cybersecurity, Computer Science, Information Systems, or a related field; or an equivalent combination of education and experience.