Assistant Facility Manager - Soft Services

About the role

JLL is hiring an Assistant Facility Manager- Soft Services to support facility management operations at their Mumbai, MH office on an on-site, full-time basis. The role involves managing the FM team, handling help desk and user services, overseeing soft services like pantry, catering, janitorial, and front office duties, and assisting the Facility Manager with maintenance, procurement, vendor management, and ad hoc projects. The position requires five years of facility management experience and three years as a facility executive.

What you’ll do

• Manage Facility Management team in delivery of services including help desk issues and user services
• Assist in maintenance of premises including financial, maintenance, procurement, and asset & vendor management
• Develop working relationships with client representatives and key suppliers/service providers
• Manage offsite record management operations including document collection and retrieval
• Review and spot-check areas to ensure suppliers meet contractual obligations
• Ensure detailed floor inspections on a routine basis
• Monitor Help Desk system and ensure rectification works are recorded and actioned timely
• Oversee pantry services, catering services, kitchen equipment inventory and maintenance

What you’ll bring

• Five years of experience in facility management
• Three years of experience as a facility executive
• Ability to adapt and perform under pressure
• Good communication skills
• Strong interpersonal skills with ability to build rapport quickly
• On-site work in Mumbai, MH
• Full-time availability with 48 scheduled weekly hours

Skills