About the role

Wati, an AI‑powered customer engagement platform, is hiring a Product Support Associate – L1 Pre‑Sales Support (PLG) to drive outbound conversations and convert high‑intent leads into product adoption. The role focuses on engaging prospects across WhatsApp, Instagram, Facebook, TikTok, SMS, and more, conducting demos, qualifying leads, and collaborating with Sales, Product, Onboarding, and Support teams. Based in India, the position is fully remote with a flexible APAC/EMEA shift schedule.