Practice Manager

About the role

Ameriprise India LLP seeks a Practice Manager to lead the Technology PMO governance function from India, partnering with U.S.-based PMO leadership, Technology, Finance, and delivery teams. Day-to-day work includes portfolio governance, executive reporting, governance forum support (PRB/IRB/CCB), framework and SOP development, compliance monitoring, and digital enablement using tools like OnePlan and Power BI. The role also leads, coaches, and develops the India governance team while coordinating across India and U.S. operating cadences. Based in Gurugram or Hyderabad, this full-time hybrid role requires in-office collaboration at least three days per week.

What you’ll do

• Lead portfolio governance support for the Technology PMO, including demand intake, prioritization support, annual planning inputs, portfolio health tracking, and executive reporting.
• Support governance forums such as PRB, IRB, and CCB by managing agenda readiness, pre-read materials, decision documentation, action tracking, and follow-up.
• Develop, maintain, and improve PMO frameworks, stage gate models, SOPs, templates, playbooks, and quality checklists to support consistent execution and governance compliance.
• Reinforce governance standards for OnePlan data quality, status reporting, risk and issue management, time tracking, stage gate adherence, and evidence requirements.
• Support PMO reporting and process automation through tools such as OnePlan, Power BI, SharePoint, and workflow solutions.
• Drive adoption of PMO processes, tools, and reporting standards through stakeholder engagement, communications, training, adoption tracking, and continuous improvement.
• Serve as the India-based governance lead for coordinating work across India and U.S. teams, maintaining operating cadences, handoffs, documentation standards, escalation paths, and communication routi
• Lead, coach, and develop the India governance team by setting priorities, managing workload, monitoring delivery quality, resolving escalations, and supporting performance and capability development.

What you’ll bring

• 14+ years of experience in project, program, portfolio, governance, or process management within a technology or enterprise environment, including direct portfolio management experience.
• Strong knowledge of PMO governance, portfolio management, SDLC, ITIL, financial tracking, risk and issue management, stage gate governance, and executive reporting.
• Demonstrated experience leading India-based, offshore, or globally distributed teams, including work allocation, coaching, quality management, escalation management, and delivery accountability.
• Excellent communication, stakeholder management, and influencing skills with the ability to work effectively across Technology, Finance, delivery teams, vendors, and senior leaders.
• Ability to support governance forums such as PRB, IRB, and CCB by managing agenda readiness, pre-read materials, decision documentation, action tracking, and follow-up.
• Ability to develop, maintain, and improve PMO frameworks, stage gate models, SOPs, templates, playbooks, and quality checklists.
• Ability to reinforce governance standards for OnePlan data quality, status reporting, risk and issue management, time tracking, stage gate adherence, and evidence requirements.
• Ability to partner with PMO leadership, Technology leaders, Finance, delivery teams, and vendors to support governance execution, portfolio transparency, issue resolution, and decision readiness.

Nice to have

• PMP, PgMP, CBAP, CCBA, ITIL, CSM, or other relevant project, portfolio, business analysis, technology, or process certification preferred.
• Experience with One Plan or similar PPM tools, Power BI, SharePoint, workflow automation, executive dashboards, and standardized governance reporting.
• Experience in Financial Services, Technology Infrastructure, regulated environments, policy/process development, or large global matrixed organizations preferred.

Skills