Central Operations Support Executive

About the role

Customer Success – Support team at jobgether needs a Central Operations Support Executive to ensure smooth coordination between sellers, field teams, and internal stakeholders. The role monitors performance metrics, analyzes operational data, and drives process improvements to enhance customer and seller experiences. Remote work-from-home in India, with required weekend and rotational shift availability, inclusive opportunity for professionals with disabilities.

What you’ll do

• Monitor daily performance metrics and identify trends or issues
• Coordinate with sellers, field executives, and internal teams to ensure timely execution
• Develop and implement SOPs to improve consistency and scalability
• Support rollout of new processes and operational initiatives
• Analyze operational data and recommend improvements
• Manage communication across multiple teams to resolve challenges
• Provide guidance and training to sellers on processes
• Be available to work weekends and rotational shifts as required

What you’ll bring

• 6 months to 2 years experience in operations support or related role
• Bachelor's degree in a quantitative or technical field
• Proficiency with Excel for reporting and analysis
• Basic knowledge of SQL
• Strong communication and stakeholder management skills
• Ability to work independently in a remote environment

Skills

Benefits

• Work-from-home opportunity
• Competitive salary range of INR 3–4 LPA
• Experience in large-scale operations and process management
• Exposure to data-driven decision-making
• Inclusive opportunity supporting professionals with disabilities

Education

Bachelor's