BF
Hiring companyBAJAJ FINANCE LIMITED
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Deputy Manager, Digital
Diamond Harbour, WB, India Full-time On-site
About the role
Digital - South & East team at Bajaj Finance Limited focuses on enhancing digital operations across the southern and eastern regions. The Deputy Manager supports field teams through system troubleshooting, ensures governance adherence, conducts process analysis and shares best practices, and coordinates with sales and functional teams to meet turnaround times. Diamond Harbour, WB, India, on-site work model.
What you’ll do
- Troubleshoot system issues for field teams
- Monitor and enforce governance standards
- Perform monthly hold clearance tasks
- Analyze processes and disseminate best practices
- Coordinate with sales to maintain processing timelines
- Communicate process changes to stakeholders promptly
- Collaborate with operations, risk, and banking functions to address gaps
What you’ll bring
1-3 years experience
Nice to have
- Support field through system troubleshooting
- Ensure governance adherence and meet TAT
- Monthly hold clearance
- Process analysis and share best practices
- Coordinate with sales to ensure file processing within TAT
- Timely communication to stakeholders on process changes
- Liaise with operations, risk, and banking teams