Systems Operations Associate

About the role

Wells Fargo is seeking a Systems Operations Associate in Hyderabad, India, to provide technical systems support within the Systems Operations business area. Day-to-day work includes reviewing and resolving basic or tactical technical issues across applications, systems, databases, and other technical products; evaluating queries to extract Systems Operations data; creating standard databases; identifying technology process gaps; and recommending IT changes. The role also involves updating documentation and procedures, providing technical training, and communicating technical information to managers, functional colleagues, and internal stakeholders, all while exercising judgment within defined parameters and developing an understanding of compliance and risk management requirements.

What you’ll do

• Provide technical systems support for issues and initiatives related to applications, systems, databases, or other technical products and services within the Systems Operations business area
• Review basic or tactical technical issues
• Evaluate queries to extract Systems Operations data
• Create standard databases
• Identify gaps in current technology process
• Recommend appropriate information technology changes
• Receive direction from supervisors and exercise judgment within defined parameters while developing understanding of compliance and risk management requirements for the supported system area
• Evaluate or review queries, update or write documentation and procedures, and provide related technical training

What you’ll bring

6+ months of Technology Engineering experience, or equivalent demonstrated through work experience, training, military experience, or education

Skills