Specialist – Tech Vendor Management

About the role

The Specialist – Tech Vendor Management role supports vendor governance, commercial operations, revenue and billing controls, and supplier performance management across AT&T's complex telecom and technology ecosystem. Day-to-day work includes reviewing invoices, contracts, and commercial obligations; identifying billing exceptions, revenue leakage risks, and process gaps; developing dashboards and business insights for leadership; and coordinating with Finance, Billing, Product, Operations, Technology, and Vendor teams to drive issue resolution and operational efficiency. This is a full-time, remote position based in Gurgaon, India.

What you’ll do

• Support vendor budget, governance reviews, and supplier performance monitoring activities.
• Review invoices, contracts, commercial obligations, and billing impacts to ensure operational and financial accuracy.
• Identify billing exceptions, revenue leakage risks, process gaps, and improvement opportunities.
• Support spend analysis, reporting, financial controls, and governance reviews.
• Develop dashboards, operational metrics, and business insights for leadership stakeholders.
• Coordinate with Finance, Billing, Product, Operations, Technology, and Vendor teams to drive issue resolution.
• Support automation, analytics, and transformation initiatives focused on operational efficiency.
• Prepare business updates, performance insights, and governance reporting for leadership reviews.

What you’ll bring

• 4-10 years of experience in Vendor Management, Revenue Operations, Commercial Operations, Billing Operations, Procurement Operations, Telecom Operations, or Finance Operations.
• Experience in invoice validation, supplier governance, commercial controls, or contract management.
• Strong analytical, reporting, stakeholder management, and problem-solving capabilities.
• Advanced Excel and business reporting skills.
• Understanding of commercial and contract terms, financial controls, billing impacts, and revenue realization principles.

Nice to have

• Telecom or technology services experience.
• Exposure to Power BI, ServiceNow, ERP systems, workflow platforms, or automation tools.
• Understanding of Vendor Operations, Disputes, Budget and operational frameworks.

Skills