Digital Transformation Product Management Associate

About the role

This Associate role on the Digital Transformation Product Management team at JPMorgan Chase in Bengaluru, Karnataka, India supports the Wholesale Lending Services team. Day-to-day, you will own key digital enhancements and features, gather and translate business requirements into system requirements, and partner with technology to build and deploy solutions. You will apply Agile-at-scale practices, manage releases and quality, drive change management and adoption, support program governance, and establish KPI/OKR frameworks and executive dashboards for leadership.

What you’ll do

• Own key digital enhancements and features independently to deliver product vision, multi-year strategy, and roadmap
• Gather business requirements, break them into system requirements, define fine-grained solutions, and independently work with technology to build and deploy solutions
• Apply Agile-at-scale practices to improve throughput and predictability; remove impediments and manage trade-offs across competing priorities
• Ensure quality and readiness through test management and automation, production verification, and post-release monitoring; drive continuous improvement via root-cause analysis
• Contribute to Release Management: prepare for release windows, validate readiness, support deployment, post-release validation, and monitor post go-live
• Partner with business stakeholders and controls to define target-state operating model and drive change management and end-user adoption
• Contribute to program governance including operating model, decision forums, intake/prioritization, dependency management, risk/issue management, and execution reporting
• Help establish data insights for leadership: define KPI frameworks/OKRs, build executive-level dashboards, translate metrics into narrative, and drive decisions with evidence

What you’ll bring

• Bachelor’s degree in Business, Finance, IT, or related field
• Demonstrated experience in delivering digital transformation in financial services
• Good understanding of wholesale lending processes, digital technologies, and risk/controls considerations in regulated environments
• Expertise across the product lifecycle: discovery, delivery, launch, adoption, and optimization
• Strong data literacy: KPI/OKR design, dashboarding, insight generation, and executive storytelling
• Experience in program governance for establishing visibility and transparency to leadership
• Proficient with Microsoft Office and Agile tooling (e.g., Jira/Confluence or equivalent)

Nice to have

• Demonstrated experience in delivering digital transformation in financial services (wholesale lending preferred)
• Strong change management capability to drive adoption and measure behavior change/outcomes

Skills

Education

Bachelor’s degree in Business, Finance, IT, or related field