About the role

Technology team at TCS drives enterprise Configuration Management Database (CMDB) strategy and governance. The Product Manager defines CMDB roadmap, ensures data accuracy, compliance, and aligns CMDB with IT Asset Management and ITSM, while driving stakeholder engagement and continuous improvement. New Delhi, On-site, 10-15 years experience required.

What you’ll do

Own CMDB strategy, governance, and adoption
Define and maintain CMDB vision, strategy, and roadmap
Ensure compliance with configuration management and audit requirements
Prioritize product backlog based on business needs
Drive continuous service improvement initiatives across CMDB processes

What you’ll bring

10-15 years experience in product management
Strong knowledge of ServiceNow CMDB and ITSM
Experience with IT Asset Management governance
Proven ability to define roadmap and drive stakeholder alignment
Develop composite service requests in Service Catalog

Skills

CMDBServiceNowITSMITAMGovernanceRoadmapProduct Management