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AM Credit Control
About the role
EXL is seeking an AM Credit Control professional in Noida, Uttar Pradesh, India, working in a hybrid model. The role supports the Accounts Receivable cycle within insurance finance credit control, involving customer payment calls, invoice processing, reconciliations, and reporting. Day-to-day work includes resolving customer queries via email/tickets within SLA, maintaining exception logs, and providing audit support.
What you’ll do
- Carry out activities to support the Accounts Receivable cycle and subprocesses
- Call customers for payments, payment processing, credit notes, write offs, reconciliations and reporting
- Interact with customers and agree before processing invoices
- Resolve all customer queries and requests coming via e-mails/tickets within the agreed SLA
- Perform account reconciliation between data from different systems
- Maintain exception logs for process related exception as and when they occur for knowledge retention
- Provide audit support where required
- Prepare reports as per requirements
What you’ll bring
- Strong knowledge of Insurance Finance Credit control function
- Sound understanding of insurance products
- B.COM / M.COM / MBA qualification
- Data mining, Reporting and Analysis skills
- Database administration/development knowledge
- Ability to carry out Accounts Receivable cycle activities
- Ability to perform account reconciliation between different systems
- Ability to resolve customer queries via emails/tickets within agreed SLA
Skills
Education
B.COM / M.COM / MBA