Verified today
HR Service Delivery Analyst
About the role
HR Service Delivery team at Accenture provides end‑to‑end workforce administration and performance management support for clients. The analyst reads, analyzes and executes client HR processes, trains team members, performs root‑cause analysis and drives process improvements while handling admin activities such as onboarding, people movements and benefits. Navi Mumbai, India, On-site.
What you’ll do
- Read, understand and analyze client HR processes
- Execute processes accurately and timely
- Train team members on process updates
- Perform root‑cause analysis and suggest corrective actions
- Propose process improvement ideas
- Support admin activities for onboarding, people movements and performance management
- Maintain quality and data accuracy
- Escalate complex issues as needed
What you’ll bring
- HR experience
- People movement experience
- Workday experience (plus)
- MS Office and Excel data analytics
- Strong communication skills
- Results‑oriented
Skills
Education
Bachelor or Graduate