LL
Hiring companyLTM LIMITED
Active listing
Specialist - Package Implementation
Hyderabad,India Full-time On-site
About the role
ServiceNow CSM Development team builds enterprise-wide Customer Service Management solutions on the ServiceNow platform. The Specialist develops and customizes service portals, workflows, UI components, and mobile applets to enhance user experiences and secure access. Hyderabad, on-site.
What you’ll do
- Develop ServiceNow CSM applications and modules
- Configure and customize Service Portal UI and workflows
- Create custom widgets and mobile applets
- Implement access controls and secure data access
- Monitor and modify service catalog workflows
- Collaborate with designers to match UI specifications
- Assist in troubleshooting and release management
- Provide technical support for ServiceNow environments
What you’ll bring
- 5+ years ServiceNow development
- 5-8 years IT industry experience
- Experience configuring Service Portal and custom widgets
- Implementing designer-provided user interfaces
- Creating and publishing service catalog workflows with approvals
- Developing custom mobile applets with barcode scanning and translation
- Configuring access control rules for role-based security
- Troubleshooting patch and release management issues
Skills
ServiceNow DevelopmentService PortalCSMWorkflow AutomationMobile AppletsAccess ControlUI CustomizationIntegration