Senior Account Executive / Account Executive (Market Research)

About the role

m360 Research, a wholly owned subsidiary of M3 specializing in healthcare market research, is hiring a Senior Account Executive / Account Executive (Market Research) to support client relationship management and sales strategy. Day-to-day, the role qualifies RFPs, writes proposals, develops pricing, defines project feasibility using proprietary tools, updates the CRM, and collaborates with Account and Sales Directors to close sales, upsell, and manage client expectations during delivery. The position is based in Bengaluru, Karnataka, India, is fully remote, and requires availability to work US shift hours (EST time zone).

What you’ll do

• Facilitates bid process by qualifying RFPs, writing proposals, and developing effective pricing for clients
• Defines project-level feasibility for client bids using proprietary tools
• Keeps the company’s CRM tool updated with delivered bids
• Works with Account Directors and Sales Directors to develop, expand and leverage client relationships with focus on developing incremental revenue through closing sales, effective upselling and managi
• Assists the Client Services Team during project delivery with additional information and partner source, if required
• Assists in presentations and other sales related activities required by the Sales Director and Account Directors
• Complies with ISO 20252:2019 and ISO 27001 standards

What you’ll bring

• Bachelor’s degree or equivalency preferred
• 4-6 years of experience in pre-sales and proposal management in the Market Research industry
• Strong communication skills (spoken and written English)
• Proficiency in MS Word, Excel, and PowerPoint
• Must be available to work in US shift hours - EST time zone
• Customer-centric mindset; previous customer service experience is a plus

Skills

Education

Bachelor’s degree or equivalency preferred